This privacy policy describes how Alpenlicht Media Training collects, uses, and protects personal information gathered through our online platform and services. Alpenlicht Media Training is committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where relevant to users in the European Union or European Economic Area, the General Data Protection Regulation (GDPR).
Data Controller Identification
The data controller responsible for processing your personal data is:
Alpenlicht Media Training
125 Seefeldstrasse
8008 Zurich
Canton of Zurich
Switzerland
Information Collection
We collect personal information when you use our site, register for a course or workshop, make a purchase, contact us with inquiries, or interact with our services. The types of personal data we may collect include:
- Contact information such as your name, address, and telephone number.
- Information you provide when you register or enroll in a course, including background details relevant to the training.
- Payment information when you make a purchase (processed securely by third-party payment providers, we do not store full payment card details).
- Communication content when you contact us.
- Usage data about your interaction with our site, such as pages visited, time spent on pages, browser type, and IP address.
- Information collected through cookies and similar tracking technologies.
Use of Information
We use the collected information for various purposes, based on different legal bases:
- To provide and manage the services you request, such as course enrollment, access to training materials, and participation in workshops. This is necessary for the performance of a contract with you.
- To process payments and fulfill transactions. This is necessary for the performance of a contract.
- To communicate with you regarding your account, services, and inquiries. This is based on the performance of a contract or our legitimate interests in providing customer support.
- To improve our site, services, and course offerings based on user feedback and usage patterns. This is based on our legitimate interests in developing and enhancing our business.
- To analyze site usage and trends to understand how users interact with our platform. This is based on our legitimate interests in optimizing our site and services.
- To ensure the security and integrity of our site and services. This is based on our legitimate interests in protecting our business operations and users.
- To comply with legal obligations, such as tax and accounting requirements. This is necessary for compliance with a legal obligation.
- With your consent, for purposes such as sending you marketing communications about our services that may be of interest to you. You can withdraw your consent at any time.
Data Sharing
We do not sell your personal data to third parties. We may share your information with trusted third parties who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These third parties are required to protect your information and use it only for the purposes for which it was provided.
We may also disclose your information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Alpenlicht Media Training, our users, or the public.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it is processed. For example, we retain data necessary for managing your account and providing services for as long as you are an active user. We retain transactional records for the period required by tax and accounting laws.
Your Data Protection Rights
Under applicable data protection laws, you have rights regarding your personal data. Depending on your location and the applicable law, these may include:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal data (in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected).
- The right to restrict the processing of your data (in certain circumstances).
- The right to object to the processing of your data (in certain circumstances, such as for direct marketing).
- The right to data portability (in certain circumstances, allowing you to receive your data in a structured, commonly used format).
- The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us in writing at the address provided below. We may need to verify your identity before processing your request.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance your user experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings, which may allow you to block or delete certain cookies. However, disabling cookies may affect the functionality of our site.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
International Data Transfers
Your personal data may be processed and stored outside of your country of residence, including in countries outside of Switzerland or the European Economic Area. When transferring data internationally, we take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, which may include using standard contractual clauses or relying on adequacy decisions.
Contact Information
For any questions regarding this privacy policy or to exercise your data protection rights, please contact us by mail at the following address:
Alpenlicht Media Training
125 Seefeldstrasse
8008 Zurich
Canton of Zurich
Switzerland
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.